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RailPro is ECR’s dedicated onboard retail and at-seat ordering solution for rail operators

Built specifically for life on the railway, RailPro connects warehouse loading, onboard sales, stock control, payments and reconciliation in one system designed for real operational conditions.

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RailPro stock menu and head office navigation

Built for the realities of onboard rail operations

Smart stock locations in RailPro

Smart Stock Locations

Every bar, trolley or train is linked to its own stock location. Crew simply scan the QR code and RailPro automatically loads the latest stock for that location, ready to sell. There is no need for manual stock transfers, thanks to RailPro’s found-on-board and left-on-board logic

At-seat ordering in RailPro

At-Seat Ordering

Deliver a seamless passenger journey from QR scan to coach-and-seat delivery, fully integrated with onboard stock and crew workflows.

Offline-capable onboard selling

Offline-Capable Operations

Keep selling and taking payments when connectivity drops, with secure offline rules and automatic sync when the connection returns.

RailPro purpose-built for onboard retail on the railway

Purpose-built for life on the railway

RailPro is designed for environments where connectivity is unpredictable, turnaround times are tight, and stock moves constantly between warehouse, trolley, bar and train. Rather than adapting a high-street POS for rail, RailPro is built around the way onboard retail actually works.

It connects depot, onboard and finance teams through one system so every journey starts with the right stock, runs with smoother service, and ends with clear reconciliation.

  • Designed specifically for onboard rail
  • Connects warehouse, onboard and finance teams
  • Built for changing stock locations and busy services
  • Supports smoother reconciliation at the end of each journey

Designed for onboard rail, end to end

RailPro manages the full flow of onboard retail, from stock planning in the fulfilment centre through to onboard sales, at-seat ordering, payment handling and end-of-journey reconciliation. Top-up requests raised onboard become instantly available to fulfilment centres for pick, pack and dispatch, with stock then accepted directly on POS devices for a seamless transition.

  • Connected fulfilment centre planning, loading and dispatch
  • Onboard top-up requests sent instantly for pick, pack and shipment
  • Seamless stock acceptance directly on POS devices
  • Trolley, bar and at-seat ordering in one crew app
  • Integrated payments with offline-capable selling
  • End-of-journey reconciliation and reporting by route, train, crew and location
RailPro end-to-end flow for onboard retail

A RailPro app built for fast, reliable onboard service

Crew use RailPro through a clean and intuitive app designed for trolley service, bar sales and at-seat ordering. It is built for the pace of onboard rail operations, helping teams work quickly with clear prompts, responsive workflows and reliable performance. RailPro runs on iPhone and across Android devices, giving operators the flexibility to deploy the hardware that best suits their environment.

RailPro crew app for trolley, bar and at-seat ordering

Integrated payments, built for real rail conditions

Onboard retail depends on integrated payments that stay dependable when connectivity fluctuates: RailPro is built for offline operation on crew devices, with payments and sales aligned to stock movements and end-of-journey reconciliation—so finance sees what crew sold, not a partial picture from a till adapted from the high street.

Extend RailPro across onboard ordering and warehouse operations

ASO at-seat ordering on mobile

ASO (At-Seat Ordering)

ASO is tightly integrated with RailPro and only becomes available once crew complete start of day. Crew can enable or disable the service as needed, while passengers see a live menu based on current onboard stock, with unavailable items removed automatically and offer combos suggested from the items already in their basket.

Quantix Pro stock workflow on a device

Quantix Pro

Quantix Pro helps fulfilment centres work faster and with greater accuracy, combining stock counting, inventory control and return replenishment in one dedicated app that keeps RailPro operations moving.

Flexible fulfilment and catering integrations

RailPro can integrate with third-party catering and fulfilment platforms, giving operators the flexibility to use external warehouse services where needed. We integrate with providers such as Rail Gourmet, Gate Gourmet and DHL to push rail orders automatically and return status and quantity updates back to onboard staff. At-seat ordering (ASO) and Quantix Pro extend the same operational model from passenger-facing ordering through to warehouse accuracy.

  • 0M+ Transactions
  • £0M+ Sales
  • 0K+ ASO orders
  • 0M+ Stock movements
  • 0M+ Items ordered

Frequently asked questions

Can RailPro work offline?

Yes—onboard retail can continue with offline operation and integrated payments, syncing when connectivity is back.

Does RailPro support at-seat ordering?

Yes—at-seat ordering works with onboard stock, crew workflows and passenger menus, including ASO where deployed.

Can RailPro integrate with third-party catering providers?

Yes—RailPro supports flexible fulfilment and catering integrations, including providers such as Rail Gourmet, Gate Gourmet and DHL.

Does RailPro run on iPhone devices?

Yes—RailPro runs on iPhone devices so operators can choose hardware for bars, trolleys and at-seat service.

Does RailPro have warehouse functionality?

Yes—RailPro extends into fulfilment and warehouse operations, including top-up workflows and handover of stock to onboard teams.

Can we request custom development?

Yes—ECR can deliver project-specific configuration and custom development where rail operators need workflows tailored to their operation.

Is RailPro capable of integrating with different systems?

Yes—RailPro supports integration with third-party catering, fulfilment and operational systems, including providers such as Rail Gourmet, Gate Gourmet and DHL.

Looking for stronger control over onboard retail and rail stock operations?

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