RailPro is ECR’s dedicated onboard retail and at-seat orderingsolution for rail operators
Built specifically for life on the railway, RailPro connects warehouse loading,onboard sales, stock control, payments and reconciliation in one systemdesigned for real operational conditions.
Built for the realities of onboard rail operations
Smart Stock Locations
Every bar, trolley or train is linked to its own stock location. Crew simply scan the QR code and
RailPro automatically loads the latest stock for that location, ready to sell. There is no need for
manual stock transfers, thanks to RailPro’s found-on-board and left-on-board logic
At-Seat Ordering
Deliver a seamless passenger journey from QR scan to coach-and-seat delivery, fully integrated with
onboard stock and crew workflows.
Offline-Capable Operations
Keep selling and taking payments when connectivity drops, with secure offline rules and automatic
sync when the connection returns.
Purpose-built for life on the railway
RailPro is designed for environments where connectivity is unpredictable, turnaround times are tight,
and stock moves constantly between warehouse, trolley, bar and train. Rather than adapting a
high-street POS for rail, RailPro is built around the way onboard retail actually works.
It connects depot, onboard and finance teams through one system so every journey starts with the
right stock, runs with smoother service, and ends with clear reconciliation.
Designed specifically for onboard rail
Connects warehouse, onboard and finance teams
Built for changing stock locations and busy services
Supports smoother reconciliation at the end of each journey
Designed for onboard rail, end to end
RailPro manages the full flow of onboard retail, from stock planning in the fulfilment centre through
to onboard sales, at-seat ordering, payment handling and end-of-journey reconciliation. Top-up
requests raised onboard become instantly available to fulfilment centres for pick, pack and dispatch,
with stock then accepted directly on POS devices for a seamless transition.
Connected fulfilment centre planning, loading and dispatch
Onboard top-up requests sent instantly for pick, pack and shipment
Seamless stock acceptance directly on POS devices
Trolley, bar and at-seat ordering in one crew app
Integrated payments with offline-capable selling
End-of-journey reconciliation and reporting by route, train, crew and location
A RailPro app built for fast, reliable onboard service
Crew use RailPro through a clean and intuitive app designed for trolley service, bar sales and at-seat
ordering. It is built for the pace of onboard rail operations, helping teams work quickly with clear
prompts, responsive workflows and reliable performance. RailPro runs on iPhone and across Android
devices, giving operators the flexibility to deploy the hardware that best suits their environment.
Integrated payments, built for real rail conditions
Onboard retail depends on integrated payments that stay dependable when connectivity fluctuates: RailPro is
built for offline operation on crew devices, with payments and sales aligned to stock movements and
end-of-journey reconciliation—so finance sees what crew sold, not a partial picture from a till adapted from
the high street.
Extend RailPro across onboard ordering and warehouse operations
ASO (At-Seat Ordering)
ASO is tightly integrated with RailPro and only becomes available once crew complete start of day. Crew
can enable or disable the service as needed, while passengers see a live menu based on current onboard
stock, with unavailable items removed automatically and offer combos suggested from the items already
in their basket.
Quantix Pro
Quantix Pro helps fulfilment centres work faster and with greater accuracy, combining stock counting,
inventory control and return replenishment in one dedicated app that keeps RailPro operations moving.
Flexible fulfilment and catering integrations
RailPro can integrate with third-party catering and fulfilment platforms, giving operators the flexibility
to use external warehouse services where needed. We integrate with providers such as Rail Gourmet, Gate
Gourmet and DHL to push rail orders automatically and return status and quantity updates back to onboard
staff. At-seat ordering (ASO) and Quantix Pro extend the same operational model from passenger-facing
ordering through to warehouse accuracy.
0M+ Transactions
£0M+ Sales
0K+ ASO orders
0M+ Stock movements
0M+ Items ordered
Frequently asked questions
Can RailPro work offline?
Yes—onboard retail can continue with offline operation and integrated payments, syncing when connectivity
is back.
Does RailPro support at-seat ordering?
Yes—at-seat ordering works with onboard stock, crew workflows and passenger menus, including ASO where
deployed.
Can RailPro integrate with third-party catering providers?
Yes—RailPro supports flexible fulfilment and catering integrations, including providers such as Rail
Gourmet, Gate Gourmet and DHL.
Does RailPro run on iPhone devices?
Yes—RailPro runs on iPhone devices so operators can choose hardware for bars, trolleys and at-seat
service.
Does RailPro have warehouse functionality?
Yes—RailPro extends into fulfilment and warehouse operations, including top-up workflows and handover of
stock to onboard teams.
Can we request custom development?
Yes—ECR can deliver project-specific configuration and custom development where rail operators need
workflows tailored to their operation.
Is RailPro capable of integrating with different systems?
Yes—RailPro supports integration with third-party catering, fulfilment and operational systems, including
providers such as Rail Gourmet, Gate Gourmet and DHL.
Looking for stronger control over onboard retail and rail stock operations?
We use cookies and similar technologies to understand how visitors use our site and to improve it. You can
allow analytics cookies or reject non-essential cookies.