End-to-end ticketing for bookings, payments and admission
ECR helps organisations manage the full visitor journey, from product setup and booking through to payment, QR-based admission, validation, refunds and reporting.
Built for the full ticketing journey
ECR ticketing and admission software supports the full journey from product setup through bookings, payments, QR codes, admission scanning and validation—connected to membership and retail where you run the wider platform, so visitor commerce stays one coherent workflow rather than separate silos.
From ticket creation to admission and beyond
Define tickets, schedules, venues and time slots, then sell through web, partner and till channels with bookings, payments and QR codes aligned to your operating model—so ticketing is never a standalone silo in ECR.
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Tickets, schedules, venues and time slots - Price levels and passenger types
- Bookings with add-ons and fees
- QR codes ready for admission scanning
Configure what can be sold and how it can be used
Configure what can be sold and how it can be used: validation rules control admission scanning behaviour, from single-use tickets to more complex return and pass models—without forcing front-line teams to interpret policy manually.
- Tickets, venues, schedules and time slots
- Price levels and passenger types
- Validation rules behind admission scanning
- Flexible models for different venues and programmes
QR-based admission with rule-driven validation
QR-based admission scanning is supported with rule-driven validation: gate teams see what should be admitted, when and how, with validation rules applied consistently across channels.
- QR codes for admission scanning
- Validation rules aligned to products and schedules
- Admission workflows connected to bookings and payments
- Offline-capable tills with synced booking context where deployed
Connected ticketing, membership and retail in one journey
Ticketing connects to membership-linked pricing and retail add-ons: sell tickets and extras in one workflow, recognise member pricing where configured, and offer retail add-ons for collection at admission—plus book now pay later by payment link or pay at point of redemption where that fits your commercial model.
- Membership-linked pricing on tickets
- Retail add-ons at checkout
- Guest buyers and registered customers across web, partner and till channels
- Book now pay later by payment link
- Pay at point of redemption where required
Support the journey after the visit as well
After admission, teams still need clear handling for refunds, part payments and changes—without breaking the link back to the original booking and payment records.
- Refunds and adjustments with booking context
- Part payments tracked against the same booking
- Transaction records that finance can reconcile
- Connected customer context for service teams after the visit
Explore membership software and retail and hospitality POS, or book a demo to map your venues, channels and admission model.
Frequently asked questions
Can ECR support QR-based admission?
Yes. ECR supports QR-based admission with rule-driven validation, so gate and admission teams apply your products, schedules and admission rules consistently whether customers buy online, via partners or at the till.
Can ticketing work with membership pricing?
Yes. When you run ECR membership together with ticketing, you can apply membership-linked pricing at checkout and have admission workflows recognise member entitlements according to how you configure products and channels.
Can retail add-ons be sold during checkout?
Yes. You can sell retail add-ons in the same basket as tickets—such as extras for collection at admission or bundled offers—so visitor commerce stays one connected sale rather than a separate retail checkout.
Can customers book now and pay later?
Yes. ECR supports approaches such as book now pay later by payment link and pay at point of redemption where that fits your model, while keeping bookings, payments and later adjustments on the same records for operations and finance.
